Shipping & Returns
Shipping Policy
Shipping Locations:* We deliver across India only.
Processing Time:* Orders are typically processed within 1-2 business days after confirmation.
Delivery Time:* Standard shipping takes 3-7 business days, depending on your location.
Shipping Charges:*
Orders above ₹X (specify amount) qualify for free shipping.
A nominal fee of ₹X (specify amount) is charged for orders below the threshold.
Order Tracking:* Once your order is shipped, you will receive a tracking number via email or SMS for real-time updates.
*Note:* Delivery times may vary during peak seasons or due to unforeseen circumstances.
Return & Exchange Policy
Eligibility:*
- Items can be returned within *5 days* of delivery.
- Products must be unused, unwashed, and in their original condition with tags and packaging intact.
Non-Returnable Items:*
- Discounted or final sale items.
- Products showing signs of wear or damage.
Return Process:*
- Initiate the return through our website at [www.thezeltos.com](https://www.thezeltos.com).
- Once approved, ship the product back to us. Shipping costs for returns will be borne by the customer unless the item is defective or incorrect.
Exchange Policy*
- Exchanges are allowed for size or color issues, subject to product availability.
- To initiate an exchange, visit our website and submit a request.
Refunds:*
- Refunds for eligible returns will be processed within 7-10 business days after the product is received and inspected.
For questions about shipping, returns, or exchanges, contact our support team at [www.thezeltos.com](https://www.thezeltos.com). Thank you for choosing Zeltos!